The Quantitative Services Group (QSG) is the in-house tech support entity of the College of Forestry and Conservation. We provide specialized services and support to faculty, staff, and students within the college.
Supported personnel include faculty, staff, and graduate students of the College of Forestry and Conservation, and undergrad students taking classes and using labs within the college. Examples of items and issues we support include, but are not limited to, network and email accounts, computer hardware issues, technology purchasing, web and application support, and data management.
Through innovative teaching, research, and service, the College of Forestry and Conservation empowers society and its future leaders to better understand and more effectively conserve, restore, and sustain complex social-ecological systems in the Rocky Mountains and beyond. The Quantitative Services Group (QSG) seeks to promote, implement and support the use of information technology to facilitate the College's efforts in meeting its education, research, service, and administrative goals.
The Quantitative Services Group (QSG) is committed to develop as an empowered professional team through shared knowledge and communication. We seek innovative and creative solutions through a team-based approach to problem solving that is built on a foundation of mutual respect. We strive for quality in our pursuits and seek to maintain high standards of excellence. We endeavor to find the necessary flexibility to adapt to evolving needs.
- Provide timely and friendly support to resolve problems and provide assistance to end-users.
- Maintain positive relationships and promote end-user self-sufficiency through information and communication.
- Select, design, and implement cost-effective, quality solutions.
- Proactively plan for and respond to the ever-changing needs of those that we support.
- Ensure that all technology in place is secure, reliable and performing as designed.
- Optimize information technologies on the basis of shared interests.
- Encourage ethical use and dissemination of information technology.
- Utilize and share information technology resources in ways that reduce resource consumption, and operate in an increasingly sustainable and cost effective way.
- Assist users in protecting the confidentiality and integrity of stored information.
- Cross-train on mission-critical technologies.
- Collectively maintain documentation on servers, software, and services as a shared resource.
- Communicate honestly and respectfully focusing on solutions to problems.
- Serve as potential role model and educate users as to what is possible and effective in information technology.
- Provide proactive leadership in creative and forward-looking solutions that advance our College mission and those we support.
- Seek to overcome geographic isolation of information technology and its users.
- Participate as a member of the larger information community.